30-day free returns. Risk-free.
30 days to decide
If you are not completely happy with your order, you can return it within 30 days of delivery for a full refund.
Free returns
Returns are free. Contact us through our contact page with your order number and we will send you return instructions. We cover the cost of return shipping.
Condition of returns
Please return the item with all included parts and, where possible, its original packaging.
Refunds
Once we receive and check your return, we refund the full amount to your original payment method. Refunds are processed within 5–10 business days; your bank may need a few extra days to show it.
Damaged or faulty items
If your order arrives damaged or faulty, contact us within 30 days and we will replace it or refund you in full.
Your legal rights
This policy is in addition to your statutory rights, including your right to withdraw from an online purchase within 14 days under EU consumer law.